Shipping policy
Shipping Policy
Thank you for shopping with Lotus & Jade Boutique. We’re excited to get your order to you!
Processing Time
All orders are processed within 2–5 business days. Once your order has been processed, it will be shipped out.
Shipping Time
We currently offer economy shipping with the following estimated delivery times:
- United States: 5–8 business days
- Canada: 6–10 business days
Please note that shipping times are estimates and may vary due to high demand, holidays, or carrier delays.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can track your package.
Multiple Shipments
Please note that your order may arrive in multiple packages if items are shipped from different locations.
Shipping Delays
Lotus & Jade Boutique is not responsible for shipping delays caused by carriers, customs, or unforeseen circumstances.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your package is missing, please contact the shipping carrier directly.